RESEARCH & DEVELOPMENT / PRODUCT DESIGN POSITION encompassing investigating, evaluating, analyzing and creating skills in a creative, collaborative environment in printing, manufacturing or engineering industries.
INVESTIGATED the technologies, benefits and costs involving the implementation of a screen printing line within the production plants. Result: Accomplished ROI within 6 months of implementation and 40% annual savings thereafter.
EVALUATED existing press technologies for suitability to short-run/high volume greeting cards. Result: Led design, recommendation and implementation of a fulfillment with over $2.9MM in annual sales.
ANALYZED sales forecasts to determine equipment and staffing needs across 3 production plants. Results: Fulfilled over 31,000 orders in a 3-month period.
INVESTIGATED emerging technology of short-run process color printing. Result: Led design, recommendation and implementation of a short-run fulfillment system with over $1.2MM in annual sales.
DEVELOPED Kiosk ordering system for small business. Result: Placed 14 Kiosks in nationwide locations resulting in $400+K in sales during first 6 months.
DEVELOPED teen-oriented web portal in support of 6 editors and contributors. Result: Became the leading teen site in the nation with over 3.6MM visitors each month.
CREATED web based question/answer game application for teens. Result: Over 1M questions asked within 8 months thereby increasing advertising revenue.
DEVELOPED a streamlined product development system. Result: Increased product development volume by 300+% with no increase in staffing.
CREATED web service company to produce quick turnaround company sites for local industries. Result: Created and maintained 3 corporate client sites within the first 6 months.
IMPLEMENTED self-directed work groups in pre-press and warehouse departments. Result: Increased warehouse traffic by 24% with no capital or budget increase. Increased department quality rating to 98%.
DEVELOPED AND IMPLEMENTED complete site re-design. Result: New fresh look allowed increased navigation speed and rapid content deployment saving an estimated 10% in labor costs.
COORDINATED team members to design companys first web site. Result On-line presence enabled company to be represented worldwide.
David I Hook Page 2
MODERNE GLASS CO, INC. Aliquippa, PA 2004-Present
Director of Quality Assurance
Created waste/cost reduction programs yielding $200,000+ yearly savings. Developed and instituted operator training programs to reduce rejects and improve product quality
CULLINAN MASONRY Temple, NH 2001-2003
Supported Supplying and Building of large chimneys and historic stone walls for new and rehabilitative construction.
YOUTHSTREAM MEDIA NETWORKS/TEEN.COM Acton, MA 2000-2001
Senior Web Developer
Oversaw creation, development and publication of daily content, support of 12 servers and supporting systems. Secondary work includes writing and developing new content sections and applications as well as working with diverse advertising groups to implement their visions in an extremely time sensitive environment. High volume site receives over 3.6 million visits each month serving over 60 million page requests each month.
NEW ENGLAND BUSINESS SERVICE (NEBS) Groton, MA 1996-2000
Senior Systems Consultant, E-Commerce
Coordination of large scale projects involving new technology integration, contract resources and new acquisitions. Responsible for design and implementation of corporate Internet and Intranet sites. Coordinate large scale projects using internal and external resources. Responsible for investigating and implementing new web technologies such as Java.
NEW ENGLAND BUSINESS SERVICE (NEBS) Townsend, MA 1987-1996
Senior Technology Development Engineer
Researched, analyzed and developed new & emerging technologies that strengthen the companys product lines. Supervised large product introductions involving new technology, large capital expenditure and multiple plants. Performed long term R&D investigation, testing and capital justification.
NEW ENGLAND BUSINESS SERVICE (NEBS) Maryville, MO 1983-1987
Managed Pre-press, press and Shipping/Warehouse departments across multiple shifts with over 28 direct reports and budget responsibility of over $500,000. Increased Pre-Press efficiencies with new technology integration into existing workflow.
NEW ENGLAND BUSINESS SERVICE (NEBS) Townsend, MA 1980-1983
Developed over 300 new products in conjuncture with Marketing, Purchasing and Manufacturing departments. Also supported manufacturing operations including new equipment and production methods.
BS, Printing Technology and Management Rochester Institute of Technology (RIT) Rochester, NY